So basically she worked hard on her skills and invested a lot of time and effort to talk to a lot of people to meet the persons that allowed her to grow her business. Most people don't do that and complain. ;-)

For me the point here was, that the meeting of that person the most crucial step and also pure luck.

Writing about "Starting a Software Business" which boils down to "just know the right people" is a bit demotivating :\

Did you miss the part where they intentionally spoke to lots and lots of people?

I read it that the "talk to lots of people" part was independent of her knowing Rich in the first place.

She made her own luck by making a concerted effort to meet lots of people who may be relevant to her business.

So basically anyone can do it. Work hard, meet people.