It's sad that these politics might win because the Oracle cloud is one of the worst products I've ever used, especially from such a massive company that could easily put out something better if it wasn't the epitome of misery in customer relations led by clueless management.
- Several slow disjointed UI consoles that will log you out when switching. The services dashboard has permanent warning that it might not show everything and you should just "retry the operation". The nav menu doesn't fit the names of the menu choices so you dont know what to click on. Same things are named differently depending on which console you're in. There is no categorization or organization of what is where. Would be 1000x improved if they just remembered your current tenant name in a damn cookie.
- Support is so hard to reach that you need support to get support. Requires creating a separate user account just to file a ticket and I've since been unable to log back in because the Oracle SSO was somehow not connected to our tenant's identity instance (which I cant find in our console), but I cant get them to reset since I must file tickets from that account. There seem to be 3 different documentation sites and they link to PDF books.
- There are only 4 regions globally, 2 in the US. No concept of availability zones. Starting an instance may take minutes or hours, and they have outdated images for anything not Oracle Linux. In past 2 weeks, there were 3 emergency maintenance events. Maintenance is not automatic and there is no concept of "live migration" or any attempt to not reboot your VM. Networking is nowhere near listed capacity in use.
- Managed services are completely separated from IaaS resources. They can take hours to deploy. Less control (as expected) but still require maintenance packs to be applied manually. Maintenance can also take hours. Event hubs service doesn't even show you how much disk is available. Seems like they are nothing more than templates to trigger some instances in a hidden cloud account.
- There is no pricing within the console so you must reference documentation. This doesn't cover any hidden pricing for operations. There is no billing dashboard anywhere, so you don't know costs at all until the bill comes.
- Too tired to list anything else. There is no advantage compared to any other cloud or even 2nd tier colo. The prices are also more expensive. It is a nightmare we are forced to use for the integration cloud since Oracle has no modern concept of "apps" for any of its products.
