Your framing is "the marginal cost of any given request rounds to zero" which is probably true.
Another likely true framing is "there are substantial numbers of users on legacy plans who in aggregate cost more to serve than they pay".
Your framing is "the marginal cost of any given request rounds to zero" which is probably true.
Another likely true framing is "there are substantial numbers of users on legacy plans who in aggregate cost more to serve than they pay".