Two Claude accounts of mine got blocked (one of them was a paid account for which I got a refund following the block), without explanation, very normal use.
I loved using Claude, I think it did better job than other LLM. Attempts to appeal failed with no response.
I've seen this kind of comment a few times, I was considering building some tools on top of Claude but this strongly puts me off. I don't want to invest the engineering time only to randomly have the account blocked with no warning and no explanation.
Like you shouldn't lock yourself to a specific cloud provider, you shouldn't lock yourself to a LLM as a service provider.
You could build your tools with a generic access to the best LLMs of the market. Today Claude is great, but perhaps Gemini, Mistral, ChatGPT, Command-R, or some wizard-dolphin-mixtral-carrots-merge-v3 can be descent replacements.
Totally, spending time developing the muscles to build more advanced RAG workflows is first and foremost a data modeling and data engineering challenge -- developing the hierarchical data modeling expertise, taking advantage of the structure and flexibility of the document model, chunking, and real time memory requirements combined with the power of vector embeddings and advanced query and filter capabilities is a skill that will last, irrespective of the popular model, service provider, cloud platform or framework du jour.
I loved using Claude, I think it did better job than other LLM. Attempts to appeal failed with no response.
You think you can help me figure it out?