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If you go to Amazon directly, this is great - you continue using our products and recommending them to your friends. Probably, next time you'll become our customer. For example, if you aren't satisfied with the support from Amazon, or there are some missing features at Amazon, or if you just switch department or company.

We develop open source products, we are profitable and we have good revenue growth rate. We make money mostly on high-quality enterprise technical support for our open-source products. Some of our products have enterprise-only features [1], but most of our paid customers continue using open-source versions of VictoriaMetrics products.

[1] https://docs.victoriametrics.com/enterprise/



Thanks for taking the time to respond.

If I ever have a need for a metrics solution I'll consider your products.




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