Saddening. The gall to assume they can walk into a large institution with computing infrastructure older than them and start poking and pulling cables out without thinking for a moment. The arrogance it takes to not stop, to not doubt, to not take the time to understand, but instead to make pronouncements of inefficiency or errors when it is _you_ who is erroneous. Beyond the technical ignorance and arrogance, it is sickening because of how fundamental a safety net social security is for peoples' literal survival. Sociopaths should not be sent into these places.
I'd say that they're more likely to want poor people to feel extremely vulnerable and utterly reliant on being employed. That makes for a very compliant and docile workforce that can be exploited extremely easily.