The copy on your website ranges for me from confusing to offputting. I'm not even sure exactly what you're selling after having looked at your site for two minutes. Maybe you sell virtual machines in a data center, accessible with vnc or rdp implemented in JS? And maybe an additional mini computer preconfigured to access that?
Note: The answers to that do not matter. What matters is that your website doesn't answer them and is in fact so vague that it triggers all of my mental fraud bells.
Edit:
Also small footnote. This is probably honest and well-meant, but it reads like snake-oil: "Your desktop is managed in a secure data center and we send you a fully-encrypted feed." Which data center? What does secure mean? What guarantee do i have about that security? What encryption are you using? What about the data i put on my VM, are you backing it up? Is it encrypted by default or can any paperspace employee read my diary on my cloud computer?
You need to answer them in that sentence but without links and/or footnotes to further explanations it's just meaningless and amounts to "Just trust us, ok?"
Apologies for the confusion (and yes, the website needs some love). To answer the questions, we are primarily building a streaming protocol that makes remote desktops usable for a broader range of applications (namely "media-rich" use cases like photoshop, CAD/CAM, etc)
Behind the scenes we are using GPU tech originally developed for video game streaming, but using it primarily as a way to send a vanilla desktop.
We are currently delivering this desktop to any webbrowser using a JS renderer. That said, we didn't want you to have to have an old machine to use this one, so thats where the paperweight comes in.
VDI/remote desktops have been around for a while but they are usually really poor quality/hard to setup/etc. So we are trying to wrap that all in a simple package.
Thanks for clarifying. This is a much better explanation than the copy on the website. I could see this being useful for me as a developer, especially if you make it as easy to spin up an isolated virtual Windows/Linux desktop as it is to spin up a server on something like Digital Ocean.
I think you guys might be doing yourselves a bit of a disservice by promoting the hardware before you are in a position to really provide clear information about the actual service and the pricing. It creates a lot of confusion about what it is that you actually offer.
Especially considering the fact that the site recommends a minimum of >20mbps download speed... I suspect that anybody with that kind of connectivity already has a computer.
One more question: how are you handling the Windows licensing?
> Maybe you sell virtual machines in a data center, accessible with vnc or rdp implemented in JS? And maybe an additional mini computer preconfigured to access that?
Maybe it's just that I'm not interested in whether it's any of those things, but I have no problem with the copy on the website. The site says to me: we will sell you a computer, keep it at our place, and let you use it from yours. And it's secure.
Don't take this the wrong way but you might be coming at it from a too-technical, less consumer-based focus.
Note: The answers to that do not matter. What matters is that your website doesn't answer them and is in fact so vague that it triggers all of my mental fraud bells.
Edit:
Also small footnote. This is probably honest and well-meant, but it reads like snake-oil: "Your desktop is managed in a secure data center and we send you a fully-encrypted feed." Which data center? What does secure mean? What guarantee do i have about that security? What encryption are you using? What about the data i put on my VM, are you backing it up? Is it encrypted by default or can any paperspace employee read my diary on my cloud computer?
You need to answer them in that sentence but without links and/or footnotes to further explanations it's just meaningless and amounts to "Just trust us, ok?"